RETURN AND REFUND POLICY
ALL OUR PRODUCTS ARE BACKED BY NATAVIS’s 30-DAY 100% SATISFACTION GUARANTEE*
At NATAVIS, We’re confident that you will see healthier, revitalized skin in 30 days, guaranteed or your money back.
Our goal is to establish NATAVIS portfolio as an Integral Part of Consumer’s Skin Care Routine. That is why NATAVIS.co is prepared to provide you with 100% Satisfaction Guarantee.
Buy with the confidence of our Satisfaction Guarantee. We stand behind our products with 30-day, 100% Customer satisfaction Guarantee.
If for any reason you are not completely satisfied with our products, you may return them within 30 days of purchase for an exchange or refund of the product price**. No questions asked! You may bear a processing fee for each invoice. Any merchandise return due to errors or damages upon delivery will not incur a processing fee.
*30-DAY 100% SATISFACTION GUARANTEE is only applicable to our website purchase.
*To complete your return, we require a receipt or proof of purchase.
** NATAVIS will promptly secure your refund once your order has been returned. It may take up to 15 business days for your bank or credit card service to reverse the charge. Please expect processing delays over holidays and weekends.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.